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BA-201 · Question #291

The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud see. Management wants key external stakeholders to assist with…

The correct answer is C. Partners and customers. Experience Cloud sites are specifically designed to serve external audiences such as customers, partners, and community members. Since the portal is built for these external users, they are the most relevant stakeholders for prioritizing features - their needs directly…

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Question

The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud see. Management wants key external stakeholders to assist with determining project priorities. Which external stakeholders to assist with determining project recommend?

Options

  • AGoverning bodies
  • BThird-party vendors
  • CPartners and customers

How the community answered

(31 responses)
  • A
    16% (5)
  • B
    6% (2)
  • C
    77% (24)

Explanation

Experience Cloud sites are specifically designed to serve external audiences such as customers, partners, and community members. Since the portal is built for these external users, they are the most relevant stakeholders for prioritizing features - their needs directly determine what the portal must do. Governing bodies (A) may impose compliance requirements but do not typically drive feature prioritization for a customer portal. Third-party vendors (B) may be involved in integrations but are not the primary audience for an Experience Cloud portal, making them a lower-priority voice in feature planning.

Topics

#Stakeholder Engagement#Experience Cloud#Project Prioritization#Customer Partnerships

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