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Salesforce

AP-226 · Question #47

The customer needs to ensure data security and access controls for sensitive customer information. Which security requirement is most important?

The correct answer is B. Configure field-level security to restrict access to sensitive data based on user roles. Field-Level Security (FLS) is a fundamental security feature in Salesforce that allows administrators to control access to specific fields based on user roles. This feature is crucial for ensuring that sensitive customer data is only accessible by authorized personnel, thereby…

Service Cloud Console Configuration

Question

The customer needs to ensure data security and access controls for sensitive customer information. Which security requirement is most important?

Options

  • AImplement multi-factor authentication (MFA) for secure agent logins and access.
  • BConfigure field-level security to restrict access to sensitive data based on user roles.
  • CEncrypt customer data at rest and in transit to protect against unauthorized access.
  • DRegularly conduct security audits and vulnerability assessments to identify potential risks.

How the community answered

(35 responses)
  • B
    91% (32)
  • C
    6% (2)
  • D
    3% (1)

Explanation

Field-Level Security (FLS) is a fundamental security feature in Salesforce that allows administrators to control access to specific fields based on user roles. This feature is crucial for ensuring that sensitive customer data is only accessible by authorized personnel, thereby providing a targeted approach to data security and compliance. "B. Configure field-level security to restrict access to sensitive data based on user roles" is therefore the most important security requirement for managing access to sensitive information effectively.

Topics

#field-level security#data access control#role-based access#security

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