Salesforce
AP-226 · Question #44
AP-226 Question #44: Real Exam Question with Answer & Explanation
Sign in or unlock AP-226 to reveal the answer and full explanation for question #44. The question stem and answer options stay visible for context.
Question
The customer wants to track case resolution times by product category. Which reporting and analytics requirement is most relevant?
Options
- AImplement custom dashboards with visualizations of overall case volume and agent performance.
- BConfigure reports with filters to break down case resolution times by agent and case priority.
- CDevelop custom fields and reports to categorize cases by product and track resolution times per
- DUtilize Einstein Analytics for advanced machine learning insights into case trends and root causes.
Unlock AP-226 to see the answer
You've previewed enough free AP-226 questions. Unlock AP-226 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.