You build a QnA Maker bot by using a frequently asked questions (FAQ) page. You need to add professional greetings and other responses to make the bot more user friendly. What should you do?

The correct answer is D. Add chit-chat. https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/chit-chat-knowledge-

Submitted by mike_84· Mar 30, 2026Describe features of conversational AI workloads on Azure

Question

You build a QnA Maker bot by using a frequently asked questions (FAQ) page. You need to add professional greetings and other responses to make the bot more user friendly. What should you do?

Options

AIncrease the confidence threshold of responses
BEnable active learning
CCreate multi-turn questions
DAdd chit-chat

How the community answered

(51 responses)

A
6% (3)
B
10% (5)
C
2% (1)
D
82% (42)

Explanation

https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/chit-chat-knowledge-

Topics

#Azure QnA Maker#Chit-chat#Bot user experience

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