You have a frequently asked questions (FAQ) PDF file. You need to create a conversational support system based on the FAQ. Which service should you use?

The correct answer is A. QnA Maker. QnA Maker is a cloud-based API service that lets you create a conversational question-and- answer layer over your existing data. Use it to build a knowledge base by extracting questions and answers from your semi-structured content, including FAQs, manuals, and documents. https:/

Submitted by mike_84· Mar 30, 2026Describe features of conversational AI workloads on Azure

Question

You have a frequently asked questions (FAQ) PDF file. You need to create a conversational support system based on the FAQ. Which service should you use?

Options

AQnA Maker
BText Analytics
CComputer Vision
DLanguage Understanding (LUIS)

How the community answered

(57 responses)

A
75% (43)
B
7% (4)
C
14% (8)
D
4% (2)

Explanation

QnA Maker is a cloud-based API service that lets you create a conversational question-and- answer layer over your existing data. Use it to build a knowledge base by extracting questions and answers from your semi-structured content, including FAQs, manuals, and documents. https://azure.microsoft.com/en-us/services/cognitive-services/qna-maker/

Topics

#QnA Maker#Conversational AI#Knowledge base creation#FAQ bot

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