You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers. Which two AI service should you use to achieve the goal? Each correct…

The correct answer is B. QnA Maker C. Azure Bot Service. Bots are a popular way to provide support through multiple communication channels. You can use the QnA Maker service and Azure Bot Service to create a bot that answers user questions. https://docs.microsoft.com/en-us/learn/modules/build-faq-chatbot-qna-maker-azure-bot-service/

Submitted by devops_kid· Mar 30, 2026Describe features of Natural Language Processing workloads on Azure

Question

You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers. Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

AText Analytics
BQnA Maker
CAzure Bot Service
DTranslator Text

How the community answered

(44 responses)

A
9% (4)
B
84% (37)
D
7% (3)

Explanation

Bots are a popular way to provide support through multiple communication channels. You can use the QnA Maker service and Azure Bot Service to create a bot that answers user questions. https://docs.microsoft.com/en-us/learn/modules/build-faq-chatbot-qna-maker-azure-bot-service/

Topics

#QnA Maker#Azure Bot Service#chatbot#service selection

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