You have a knowledge base of frequently asked questions (FAQ). You create a bot that uses the knowledge base to respond to customer requests. You need to identify what the bot can perform without adding additional skills. What should you identify?

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C. Answer questions from multiple users simultaneously.

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A. Register customer purchases.

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B. Register customer complaints.

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D. Provide customers with return materials authorization (RMA) numbers.

You have a knowledge base of frequently asked questions (FAQ). You create a bot that uses the knowledge base to respond to customer requests. You need to identify what the bot can perform without addi

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