You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer. Which service should you i

The correct answer is B. Azure AI Language Service. Create engaging customer experiences with natural language capabilities Azure AI Language is a managed service for developing natural language processing applications. Identify key terms and phrases, analyze sentiment, summarize text, and build conversational interfaces. Use Lang

Submitted by ravi_2018· Mar 30, 2026Describe features of conversational AI workloads on Azure

Question

You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer. Which service should you integrate with the web app to meet the goal?

Options

AAzure AI Custom Vision
BAzure AI Language Service
CAzure AI Translator
DFace

How the community answered

(32 responses)

A
6% (2)
B
81% (26)
C
9% (3)
D
3% (1)

Explanation

Create engaging customer experiences with natural language capabilities Azure AI Language is a managed service for developing natural language processing applications. Identify key terms and phrases, analyze sentiment, summarize text, and build conversational interfaces. Use Language to annotate, train, evaluate, and deploy customizable AI models with minimal machine-learning expertise. The Language service provides support through a REST API, and client libraries in several https://azure.microsoft.com/en-us/products/ai-services/ai-language https://learn.microsoft.com/en-us/azure/ai-services/translator/translator-overview

Topics

#Azure AI Language#Conversational AI#Customer support AI

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