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AI-900 · Question #240

You plan to build a conversational AI solution that can be surfaced in Microsoft Teams, Microsoft Cortana, and Amazon Alexa. Which service should you use?

The correct answer is A. Azure Bot Service. To build a conversational AI solution deployable across multiple channels like Teams, Cortana, and Alexa, Azure Bot Service is the appropriate choice.

Submitted by satoshi_tk· Mar 30, 2026Describe features of conversational AI workloads on Azure

Question

You plan to build a conversational AI solution that can be surfaced in Microsoft Teams, Microsoft Cortana, and Amazon Alexa. Which service should you use?

Options

  • AAzure Bot Service
  • BAzure Cognitive Search
  • CSpeech
  • DLanguage service

How the community answered

(40 responses)
  • A
    78% (31)
  • B
    10% (4)
  • C
    5% (2)
  • D
    8% (3)

Why each option

To build a conversational AI solution deployable across multiple channels like Teams, Cortana, and Alexa, Azure Bot Service is the appropriate choice.

AAzure Bot ServiceCorrect

Azure Bot Service provides a comprehensive platform for developing, connecting, and managing intelligent bots, offering direct integration with numerous popular channels including Microsoft Teams, Cortana, and Amazon Alexa. It abstracts away the channel-specific integration complexities.

BAzure Cognitive Search

Azure Cognitive Search is used for adding search capabilities to applications, not for building conversational AI agents.

CSpeech

Azure AI Speech service is primarily for converting speech to text and text to speech, which is a component of a conversational AI but not the complete solution for channel integration.

DLanguage service

Azure AI Language service provides natural language processing capabilities like sentiment analysis or language understanding, which are components of a bot but not the service for managing channel connections.

Concept tested: Building conversational AI solutions and channel integration

Source: https://learn.microsoft.com/en-us/azure/bot-service/bot-service-overview

Topics

#Azure Bot Service#Conversational AI#Bot development#Multi-channel integration

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