An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly

The correct answer is C. Event Logs. Event Logs are the central location in Agentforce for reviewing the full history of agent interactions, including errors, incorrectly triggered Agent Actions, and incomplete or failed reasoning plans. They provide the detailed audit trail needed for systematic troubleshooting. Op

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Question

An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?

Options

APlan Canvas
BAgent Settings
CEvent Logs

How the community answered

(53 responses)

A
4% (2)
B
8% (4)
C
89% (47)

Explanation

Event Logs are the central location in Agentforce for reviewing the full history of agent interactions, including errors, incorrectly triggered Agent Actions, and incomplete or failed reasoning plans. They provide the detailed audit trail needed for systematic troubleshooting. Option A ('Plan Canvas') is the visual design interface within Agent Builder where you construct the agent's reasoning flow - it is used for building, not for reviewing runtime history. Option B ('Agent Settings') contains configuration options like the agent name, description, and channel assignments - it is not a diagnostic or logging interface. For production troubleshooting and QA, Event Logs is the correct destination.

Topics

#Agent troubleshooting#Event Logs#AI Agent performance#Error analysis

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