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AI-201 · Question #49

AI-201 Question #49: Real Exam Question with Answer & Explanation

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AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers implements Custom Agent Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Agent Action to ensure proper configuration and functionality. What should the development team review in the Custom Agent Action configuration to identify one of the core components of a Custom Agent Action?

Options

  • AAction Triggers
  • BInstructions
  • COutput Types

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Topics

#Custom Agent Actions#Service Cloud AI#Action Configuration#Instructions
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