AI-201 · Question #266
AI-201 Question #266: Real Exam Question with Answer & Explanation
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Question
Universal Containers has set up a Service Agent to allow customers to look up their order status. The topic setup includes: Name: Order Inquiry Classification Description: Handles user requests to look up order status, including tracking details and delivery estimates for orders placed within the last 90 days. Scope: Your job is only to assist authenticated users in looking up the status of their orders placed within the last 90 days. If the order is pending delivery, provide the tracking number and estimated delivery date. Do not handle inquiries for orders older than 90 days. Which information will be used by the Agentforce reasoning engine to choose this topic?
Options
- ATopic Name and Classification Description
- BTopic Name and Scope
- CClassification Description and Scope
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