nerdexam
SalesforceSalesforce

AI-201 · Question #267

AI-201 Question #267: Real Exam Question with Answer & Explanation

The correct answer is C: Use Hybrid Search and apply pre-filtering in a new custom retriever for matching accounts and. The AgentForce Retrieval Configuration Guide outlines that when external data must be filtered by specific criteria-such as WarrantyStatus = Active-the correct approach is to use Hybrid Search with pre-filtering logic defined in a custom retriever. The documentation specifies: "H

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers needs to bring individual customer warranties from an external system into Data Cloud. They want Agentforce to return warranty-related responses only for accounts whose warranty status is active. Which search approach should the Agentforce Specialist configure to ensure warranty-related information is retrieved correctly?

Options

  • ADepend on Agentforce instructions to enforce warranty constraints and include only
  • BStore the account's warranty status in an Agentforce custom variable to dynamically filter
  • CUse Hybrid Search and apply pre-filtering in a new custom retriever for matching accounts and

Explanation

The AgentForce Retrieval Configuration Guide outlines that when external data must be filtered by specific criteria-such as WarrantyStatus = Active-the correct approach is to use Hybrid Search with pre-filtering logic defined in a custom retriever. The documentation specifies: "Hybrid search allows combining keyword precision and semantic context. When used with a custom retriever, administrators can pre-filter data on metadata fields (e.g., WarrantyStatus) to ensure that only eligible records are returned."

Topics

#AI Agent Configuration#Data Cloud Retrieval#Custom Retrievers#Conditional Data Filtering

Community Discussion

No community discussion yet for this question.

Full AI-201 PracticeBrowse All AI-201 Questions