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AI-201 · Question #260
AI-201 Question #260: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce Specialist wants to ensure their custom agent action performs as expected in conversations. What should the Agentforce Specialist focus on when creating action instructions?
Options
- AWrite concise agent action instructions and test in Agentforce Builder.
- BEnsure the agent action label matches the utterance's intent.
- CInclude comprehensive detailed descriptions and perform smoke testing.
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Topics
#AI Agent Actions#Testing AI Agents#Conversational AI#Agentforce Builder