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AI-201 · Question #237
AI-201 Question #237: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce Specialist needs to create a prompt template that extracts the customer's name, phone number, and case number from a block of text, and nothing else. How should the Agentforce Specialist structure the prompt to ensure the large language model (LLM) doesn't include extra conversation or text?
Options
- AAsk the LLM to extract and only output the important information in the text.
- BUse well-defined output instructions and provide desired output examples.
- CEnsure in the prompt that the LLM has been told to only use name value pairs in the response.
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Topics
#Prompt engineering#LLM output control#Information extraction#Prompt templates