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Salesforce

AI-201 · Question #226

Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases. Which details should UC specify as the expected output to ensure the tests accurately…

The correct answer is A. Expected Topic API Name. According to the AgentForce Testing Center Reference Guide, each test case in the Testing Center should define a clear expected output to validate that the agent selects and executes the correct topic in response to a given user utterance. The Expected Topic API Name acts as…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases. Which details should UC specify as the expected output to ensure the tests accurately reflect the agent's functionality?

Options

  • AExpected Topic API Name
  • BExpected Flow API Name
  • CExpected Prompt Template Name

How the community answered

(21 responses)
  • A
    81% (17)
  • B
    14% (3)
  • C
    5% (1)

Explanation

According to the AgentForce Testing Center Reference Guide, each test case in the Testing Center should define a clear expected output to validate that the agent selects and executes the correct topic in response to a given user utterance. The Expected Topic API Name acts as the validation reference -- it ensures that the reasoning engine correctly classifies the user's intent and routes the conversation to the appropriate topic. This allows the test to confirm end-to-end functionality, from intent detection to action execution.

Topics

#AI Agent testing#Einstein Bots#Success criteria#Topic identification

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