AI-201 · Question #227
AI-201 Question #227: Real Exam Question with Answer & Explanation
The correct answer is B: Upload the PDFs as File source in the Agentforce Data Library which will build a Search Index,. According to the AgentForce Data Library and Retrieval Configuration Guide, when organizations have external PDF or text documents that need to be used by an AI agent, the recommended clicks-only approach is to upload the documents as a File Source in the AgentForce Data Library.
Question
Universal Containers has PDF maintenance guides in an external folder, not yet in Salesforce. The team wants a standard, clicks-only setup for the Service Agent to use these documents. Which approach should the Agentforce Specialist implement?
Options
- APaste external PDF links into topic instructions and rely on the model to follow them, avoiding
- BUpload the PDFs as File source in the Agentforce Data Library which will build a Search Index,
- CConfigure Data Cloud to ingest file attachments and create custom index and retriever for product
Explanation
According to the AgentForce Data Library and Retrieval Configuration Guide, when organizations have external PDF or text documents that need to be used by an AI agent, the recommended clicks-only approach is to upload the documents as a File Source in the AgentForce Data Library. The system automatically processes the uploaded files, chunks their content, builds a Search Index, and allows you to create a retriever to ground agent responses from those indexed This method requires no code or manual integration and ensures that all document content becomes queryable through retrieval-augmented generation (RAG).
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