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AI-201 · Question #224
AI-201 Question #224: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
A company wants to retrieve patient history details to augment the Al agent response. [he company wants to leverage the Data Cloud search index feature. What is best practice when considering retrieval-augrmented generation (RAG) for information that may contain personally identifiable information (PII)?
Options
- ADepend on the agent's prompt to avoid exposing PII.
- BEncrypt embeddings, but still index PII records.
- CMask sensitive fields and index only non-PII data.
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Topics
#RAG#PII#Data Security#AI Best Practices