Salesforce
AI-201 · Question #223
Cloud Kicks wants to integrate its agent with its custom website. The goal is for customers to interact with the custom agent chat interface. Which approach provides the framework for the custom web a
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Cloud Kicks wants to integrate its agent with its custom website. The goal is for customers to interact with the custom agent chat interface. Which approach provides the framework for the custom web application to communicate with the agent?
Options
- AAgent-to-Agent (A2A)
- BModel Context Protocol (MCP)
- CAgent API
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Topics
#API#Custom Integration#AI Agent#Chatbot Integration