AI-201 Question #223: Real Exam Question with Answer & Explanation

The correct answer is C: Agent API. The AgentForce API Integration Guide defines the Agent API as the framework that enables external web or mobile applications to communicate directly with Salesforce-hosted agents. This API supports message exchange, session management, and context persistence -- allowing develope

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Cloud Kicks wants to integrate its agent with its custom website. The goal is for customers to interact with the custom agent chat interface. Which approach provides the framework for the custom web application to communicate with the agent?

Options

AAgent-to-Agent (A2A)
BModel Context Protocol (MCP)
CAgent API

Explanation

The AgentForce API Integration Guide defines the Agent API as the framework that enables external web or mobile applications to communicate directly with Salesforce-hosted agents. This API supports message exchange, session management, and context persistence -- allowing developers to build custom chat interfaces while maintaining secure, real-time connectivity with the AgentForce reasoning engine.

Topics

#API#Custom Integration#AI Agent#Chatbot Integration

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