AI-201 · Question #222
Universal Containers (UC) is preparing to use the Agentforce Testing Center to ensure the reliability of a new agent. UC has a CSV file with test cases and is reviewing the documentation to…
The correct answer is C. Use the Testing Center only in the sandbox environment. According to the AgentForce Testing and Validation Guidelines, all automated or large-scale test runs in Testing Center should be executed in a sandbox environment to prevent any unintended modifications to live CRM data. Running tests in production can trigger record updates…
Question
Universal Containers (UC) is preparing to use the Agentforce Testing Center to ensure the reliability of a new agent. UC has a CSV file with test cases and is reviewing the documentation to understand best practices and limitations. Which best practice should the company follow to avoid modifying CRM data while running tests in the Testing Center?
Options
- ARun tests in the production environment to ensure real-time data accuracy.
- BLimit the number of test cases to 50 per test to minimize data changes.
- CUse the Testing Center only in the sandbox environment.
How the community answered
(30 responses)- A3% (1)
- B3% (1)
- C93% (28)
Explanation
According to the AgentForce Testing and Validation Guidelines, all automated or large-scale test runs in Testing Center should be executed in a sandbox environment to prevent any unintended modifications to live CRM data. Running tests in production can trigger record updates, create cases, or call actions that alter live data, violating best practice standards for safe validation. Testing in a sandbox ensures the environment mirrors production logic while maintaining data isolation.
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