A Universal Containers administrator is setting up Einstein Data Libraries. After creating a new library, the administrator notices that only the file upload option is available; there is no option to

Question

Options

• AThe current Salesforce org lacks the necessary Einstein for Service permissions that support the
• BSalesforce Knowledge is not enabled in the organization; without Salesforce Knowledge enabled,
• CThe administrator is not using Lightning Experience, which is required to display all data source

• A
  4% (1)
• B
  91% (21)
• C
  4% (1)

Explanation

When setting up an Einstein Data Library, one of the available data source options is Salesforce Knowledge. However, this option only appears if Salesforce Knowledge is actively enabled in the org. If it is not enabled, the Knowledge configuration option will simply not be presented, leaving file upload as the only available choice. Option A is a plausible distractor, but missing Einstein for Service permissions would more likely block library creation entirely, not just hide a data source type. Option C is incorrect because Lightning Experience is already the standard and required environment for Agentforce setup.

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