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AI-201 · Question #175
AI-201 Question #175: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?
Options
- AAgentforce does not have the permission to delete the user's records.
- BAgentforce Delete Record Action permission is not associated to the user.
- CAgentforce does not have a standard Delete Record action.
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Topics
#AI Agent Actions#Bot Capabilities#Record Management#Service Cloud AI