AI-201 Question #174: Real Exam Question with Answer & Explanation

The correct answer is A: After selecting a related list from the Account, use the field picker to choose merge fields in. Universal Containers (UC) wants to include details from a related list on the Account object in a prompt template. This is typically done via Prompt Builder in Salesforce's generative AI setup. Prompt Builder Behavior Selecting a Related List: Within Prompt Builder, you can navig

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers has a new AI project. What should An Agentforce consider when adding a related list on the Account object to be used in the prompt template?

Options

AAfter selecting a related list from the Account, use the field picker to choose merge fields in
BPrompt Builder must be used to assign the fields from the related list as a JSON format.
CThe fields for the related list are based on the default page layout of the Account for the current

Explanation

Universal Containers (UC) wants to include details from a related list on the Account object in a prompt template. This is typically done via Prompt Builder in Salesforce's generative AI setup. Prompt Builder Behavior Selecting a Related List: Within Prompt Builder, you can navigate to the object (Account) and choose which related list (e.g., Contacts, Opportunities) you want to reference. Field Picker: Once a related list is chosen, Prompt Builder provides a field picker interface, allowing you to select specific fields from that related list. These fields then become available for merge fields or dynamic insertion within your prompt.

Topics

#AI Prompts#Prompt Templates#Related Lists#Merge Fields

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