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AI-201 · Question #172
AI-201 Question #172: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers (UC) wants to improve the productivity of its sales team with generative AI technology. However, UC is concerned that public AI virtual assistants lack adequate company data to general useful responses. Which solution should UC consider?
Options
- Afine-tune the Einstein AI model with CBM data.
- BBuild Al model with Einstein discovery and deploy to sales users.
- CEnable Agentforce and deploy to sales users.
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Topics
#Generative AI#Einstein AI#Fine-tuning#AI Customization