What is a Salesforce Agentforce Specialist able to configure in Data Masking within the Einstein Trust Layer?

The correct answer is C. The privacy data entities to be masked. Within the Einstein Trust Layer, Data Masking is the feature that prevents sensitive information from being sent to external large language models. An Agentforce Specialist can configure which privacy data entities - such as Social Security Numbers, credit card numbers, or other

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Options

AThe profiles exempt from masking
BThe encryption keys for masking
CThe privacy data entities to be masked

How the community answered

(67 responses)

A
1% (1)
B
4% (3)
C
94% (63)

Explanation

Within the Einstein Trust Layer, Data Masking is the feature that prevents sensitive information from being sent to external large language models. An Agentforce Specialist can configure which privacy data entities - such as Social Security Numbers, credit card numbers, or other PII patterns - should be detected and masked before data leaves Salesforce. Specialists do not manage encryption keys (that is handled at a platform/infrastructure level) and cannot configure profile-based exemptions from within the Data Masking settings. The scope of the specialist's control is limited to selecting the categories of sensitive data to protect.

Topics

#Data Masking#Einstein Trust Layer#Privacy Configuration#Agentforce Specialist

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