Universal Containers (UC) is tracking web activities in Data Cloud for a unified contact, and wants to use that in a prompt template to help extract insights from the data. Assuming that the Contact o

Question

Options

• ACall the prompt directly from Data Cloud with a web tracing activity included in the prompt
• BAdd the activity records as an enrichment related list to the Contact then pass the Contact into a
• CCreate a prompt template that takes a list of all Data Cloud activity records as input to pass to the

• A
  18% (11)
• B
  72% (43)
• C
  10% (6)

Explanation

Data Cloud can enrich Salesforce records by surfacing unified profile data - including web activity - as related lists on standard objects. By adding the web activity records as an enrichment-based related list on the Contact object, the prompt template can access that activity through the Contact's related data. Since Contact is already an associated object in the prompt template, this approach keeps everything within the standard Prompt Builder flow: the Contact (with its enriched related list) is passed in, and the activity data becomes available as merge fields or grounding context. Options A and C bypass the prompt template architecture and would not work within the standard Prompt Builder configuration.

No community discussion yet for this question.