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AI-201 · Question #106
AI-201 Question #106: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information. In refining its prompt design strategy, which key practices should UC prioritize?
Options
- AEnable prompt test mode, allocate different prompt variations to a subset of users for evaluation,
- BCreate concise, clear, and consistent prompt templates with effective grounding, contextual role-
- CSubmit a prompt review case to Salesforce and conduct thorough testing In the playground to
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Topics
#Generative AI#Prompt Engineering#AI Summarization#Salesforce AI