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AI-201 · Question #107
AI-201 Question #107: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce needs to create a Sales Email with a custom prompt template. They need to ground on the following data. Opportunity Products Events near the customer Tone and voice examples How should the Agentforce Specialist obtain related items?
Options
- ACall prompt initiated flow to fetch and ground the required data.
- BCreate a flex template that takes the records in question as inputs.
- CUtilize a standard email template and manually insert the required data fields.
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Topics
#AI Prompt Templates#Data Grounding#Prompt Initiated Flows#AI-powered Content Generation