nerdexam
Salesforce

AI-201 · Question #105

Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email. After creating a proposed draft email, which predefined adjustment sh

The correct answer is A. Make Less Formal. 'Make Less Formal' is the built-in Einstein Draft adjustment in Sales Cloud specifically designed to shift the email's tone toward a more casual, conversational style. 'Enhance Friendliness' (B) and 'Optimize for Clarity' (C) are not standard predefined adjustment options in the

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email. After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?

Options

  • AMake Less Formal
  • BEnhance Friendliness
  • COptimize for Clarity

How the community answered

(50 responses)
  • A
    94% (47)
  • B
    2% (1)
  • C
    4% (2)

Explanation

'Make Less Formal' is the built-in Einstein Draft adjustment in Sales Cloud specifically designed to shift the email's tone toward a more casual, conversational style. 'Enhance Friendliness' (B) and 'Optimize for Clarity' (C) are not standard predefined adjustment options in the Draft with Einstein feature-'Make Less Formal' is the correct terminology used within the product.

Topics

#Draft with Einstein#Sales Cloud AI#Email tone adjustment#AI-powered content generation

Community Discussion

No community discussion yet for this question.

Full AI-201 Practice