nerdexam
Salesforce

ADM-201 · Question #95

Universal Containers wants to begin selling to consumers, in addition to businesses. The Opportunity stages for selling to consumers will be different than those used for businesses. Which feature…

The correct answer is D. Record Types. To implement different Opportunity stages for distinct business types like consumers and businesses, Record Types are used in conjunction with Sales Processes.

Submitted by asante_acc· Apr 18, 2026Object Manager and Lightning App Builder

Question

Universal Containers wants to begin selling to consumers, in addition to businesses. The Opportunity stages for selling to consumers will be different than those used for businesses. Which feature in Salesforce will allow for this to be accomplished?

Options

  • APage Layouts
  • BSharing Rules
  • CBusiness Processes
  • DRecord Types

How the community answered

(16 responses)
  • A
    6% (1)
  • B
    6% (1)
  • D
    88% (14)

Why each option

To implement different Opportunity stages for distinct business types like consumers and businesses, Record Types are used in conjunction with Sales Processes.

APage Layouts

Page Layouts control the fields, sections, and related lists visible on a record, but they do not directly control picklist values like Opportunity stages.

BSharing Rules

Sharing Rules manage record visibility and access, not the available picklist values or business process flows.

CBusiness Processes

Business Processes (like Sales Processes) define the stages for a specific Record Type, but Record Types themselves are the feature that allows different processes to be applied based on the record's classification.

DRecord TypesCorrect

Record Types allow different picklist values, including Opportunity Stages (via Sales Processes), to be displayed based on the record type selected. By creating separate Record Types for consumer and business opportunities, Universal Containers can associate distinct Sales Processes, each defining its own set of Opportunity stages.

Concept tested: Record Types and Business Processes for varied picklist values

Source: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5

Topics

#Record Types#Opportunity Stages#Sales Processes#Object Customization

Community Discussion

No community discussion yet for this question.

Full ADM-201 Practice