ADM-201 · Question #105
Ursa Major Solar wants to assign feature licenses to user records in Salesforce. Which two feature licenses can be assigned to a user record in Salesforce? Choose 2 answers
The correct answer is B. Knowledge User D. Service Cloud User. Feature licenses extend the functionality of a user's standard license, and Knowledge User and Service Cloud User are examples that can be assigned.
Question
Ursa Major Solar wants to assign feature licenses to user records in Salesforce. Which two feature licenses can be assigned to a user record in Salesforce? Choose 2 answers
Options
- AConsole User
- BKnowledge User
- COpportunity User
- DService Cloud User
How the community answered
(62 responses)- A3% (2)
- B95% (59)
- C2% (1)
Why each option
Feature licenses extend the functionality of a user's standard license, and Knowledge User and Service Cloud User are examples that can be assigned.
Console User is not a distinct feature license; access to the Salesforce Console is typically determined by permission sets and profiles that include the 'Salesforce Console User' permission.
The Knowledge User feature license grants access to Salesforce Knowledge functionality, allowing users to create, manage, and publish articles.
Opportunity User is not a Salesforce feature license; access to opportunities is granted through object permissions on a profile or permission set, not a separate license.
The Service Cloud User feature license provides access to Service Cloud specific features, such as the Service Console and advanced case management tools.
Concept tested: Salesforce feature licenses
Source: https://help.salesforce.com/s/articleView?id=sf.users_feature_licenses.htm&type=5
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