Which steps are critical for successful change management in Workfront? (Select two.)

Question

Options

• AProviding comprehensive training to all users
• BDisabling all notifications during the transition
• CCollecting feedback and adjusting workflows as needed
• DLimiting the use of custom dashboards

• A
  74% (25)
• B
  18% (6)
• D
  9% (3)

Explanation

Successful change management in Workfront hinges on people and process: training users (A) ensures adoption by giving teams the knowledge to use the platform effectively, while collecting feedback and adjusting workflows (C) allows continuous improvement and course-correction after rollout - both are foundational change management principles.

Why the distractors are wrong:

• B is counterproductive - notifications keep users informed during transitions; disabling them increases confusion and missed updates.
• D is incorrect - custom dashboards improve visibility and user buy-in; restricting them reduces adoption, not improves it.

Memory tip: Think "Train and Iterate" - the two keys to any successful software rollout are equipping users before go-live (training) and listening to them after (feedback). Both options A and C map directly to these two phases.

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