9L0-062 Exam Questions

At which stage of Mac OS X 10.6 Snow Leopard installation would a faulty installation DVD be detected?

A user drops a file into a folder named "my stuff" and sees this message: "You can put items into "my stuff", but you won't be able to see them. Do you want to continue? Other user...

To use "Wake on Demand," both the computer requesting the Bonjour network service and the computer providing it must be using Mac OS X v10.6 Snow Leopard.

You go on site and find a customer's Mac Pro is hanging at loading the desktop. His external firewire backup drive is not bootable, and he has misplaced his Snow Leopard Install DV...

Your customer would like to create a back up his iMac's hard drive as a compressed and encrypted disk image to an external hard drive. How can you accomplish this task when started...

Jill uses her MacBook late at night and occasionally has to restart. Despite having muted the speaker volume the MacBook always boot chimes loudly after restart. What step should y...

Scott's Mac mini is hanging during startup at a blue screen. What built-in startup mode might resolve this issue?

Which statement about FileVault is TRUE?

From the list below, select the new feature of the Security Pane in Snow Leopard.

A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?

A customer brings in his MacBook Pro (15-inch, Mid 2009) and states that it is running extremely slowly after upgrading from Leopard to Snow Leopard. You start up Activity Monitor...

The Finder has been completely rewritten to take advantage of the new technologies in Snow Leopard, including ________ and ________.

if a customer's system has the minimum RAM necessary to run Mac OS X v10.5 Leopard they will have sufficient RAM to install Mac OS X v10.6 Snow Leopard.

A user would like to install Snow Leopard on a PowerMac G5 Late 2005. You should inform the user that ________.

A customer wishes to upgrade the operating system on her MacBook Air from Mac OS X v10.5.8 Leopard to Mac OS X v10.6 Snow Leopard. The customer does not own a MacBook Air SuperDriv...

A customer running Snow Leopard on his MacBook Pro would like to enable a firmware-based password for additional security. Where can this user find the Firmware Password Utility?

A customer with a Mac Pro wishes to use the Snow Leopard Install DVD to erase his new internal hard drive and restore a Time Machine backup to the drive. What are TWO requirements...

Which THREE of the following are changes in Snow Leopard custom installation options compared to Leopard? SELECT THREE

Which THREE of the following are changes made to the Snow Leopard installation process to make it simpler and more reliable? SELECT THREE

if you need to reinstall an application from a package file on the Mac OS X 10.6 install disc, what is the proper path to these files?

If you need to reinstall just a single bundled Snow Leopard application such as Mail, you can do this by _____.

Which of the following is the cue that a Mac has completed the hardware startup stage and is loading the kernel?

Examine the exhibit. If a MacBook displays this spinning globe at startup, it ________.

Which of the following is a supported partition map scheme for a Mac's startup hard disk?

Apple recommends the ________ volume format when setting up a Mac's hard drive for normal use.

If a technician suspects that a required system font is missing from a Snow Leopard install, which folder should be investigated?

After an application crash, a user is presented with the Safe Relaunch dialog box. If they choose the Reset and relaunch option, what will happen to the application's preference fi...

A Snow Leopard user is concerned that his iMac is operating too slowly. Which of the following built-in utilities would be the best choice for troubleshooting running processes?

What are TWO of the advantages of the Sharing Only account type in Snow Leopard? SELECT TWO

A(n) ________ account user can create, delete, modify accounts, install software, and change system settings.

You would like to give a friend temporary access to your Mac so that they can check their online banking website, but would rather they not use your administrator account. What is...

An administrator would like to quickly remove another user's access by deleting her account, but keep the contents of her very large home folder for later retrieval. Which account...

A user has forgotten his administrator password. What is the recommended tool for a user to resolve this issue?

What built-in feature of Snow Leopard allows a user to rename a home directory?

Snow Leopard uses both standard _______ and ________ permissions to control a users access to files and folders. SELECT TWO

Which of the following scenarios is most appropriate to use Repair Permissions in Disk Utility?

If a user needs to change the permissions of a file to read only for all users, what is the recommended method?

A user finds that she cannot access the Movies, Pictures, and Downloads folders in her home directory. The Finder displays the message: "The folder "Downloads" can't be opened beca...

A customer is backing up a computer named "Cliffords MacBook" to an external hard drive named "BigDrive" using Time Machine. What path is the backup stored in?

When Time Machine creates incremental backups, how are the files organized?

How can a user delete a file named "junk document" from all previous Time Machine backups?

Which is a valid troubleshooting step to resolve a customer's complaint that his Time Machine backup takes a long time?

Which one of the following is a physical port that appears in the Network preference pane?

Examine the exhibit. Notice that the Airport status indicator is yellow. Complete the following statement about the status of the AirPort service on this Mac. AirPort service is __...

How would a Snow Leopard user change the order of the network services, so that Airport is the first choice?

Which one of the following combinations of network configurations would require multiple locations to properly configure?

Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the iChat Connection Doctor will allow him to detect if the route...

Examine the exhibit. You go on site to troubleshoot a network issue for a customer. Given the above results of network diagnostics, what is the most likely cause of the connectivit...

You suspect that a customer's MacBook Pro is failing to connect to a network because of a software corruption issue. Which technique is the best way for you to test for basic conne...

Bob is very concerned about network security since he travels extensively for work and frequently has to use public wifi connections. What built-in security setting could he enable...