Apple
9L0-062 · Question #49
You suspect that a customer's MacBook Pro is failing to connect to a network because of a software corruption issue. Which technique is the best way for you to test for basic connectivity from known…
The correct answer is C. Start up from the Snow Leopard Mac OS X Install DVD, then use Network Utility. See the full explanation below for the reasoning.
Question
You suspect that a customer's MacBook Pro is failing to connect to a network because of a software corruption issue. Which technique is the best way for you to test for basic connectivity from known good software?
Options
- AUse the Network Setup Assistant to create a new network location.
- BCreate a new user in the Account preference pane and test in that user.
- CStart up from the Snow Leopard Mac OS X Install DVD, then use Network Utility.
- DErase the customer's hard drive, reinstall Snow Leopard, then use Network Utility.
How the community answered
(27 responses)- A15% (4)
- B4% (1)
- C74% (20)
- D7% (2)
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