Apple
9L0-062 · Question #10
A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?
The correct answer is C. Open System Preferences CDs & DVDs pane, then check for incorrect settings. See the full explanation below for the reasoning.
Question
A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?
Options
- AStart from the Snow Leopard install DVD, then run System Profiler.
- BStart from an external USB or FireWire hard drive, then test for the issue.
- COpen System Preferences CDs & DVDs pane, then check for incorrect settings.
- DTry a known good blank DVD-R, if the issue persists then replace the SuperDrive.
How the community answered
(51 responses)- A14% (7)
- B4% (2)
- C75% (38)
- D8% (4)
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