Cisco
820-427 · Question #32
820-427 Question #32: Real Exam Question with Answer & Explanation
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Question
What is one reason to include a data analytics specialist in design work for a new customer service portal?
Options
- ATo ensure the best user experience for long-time customers
- BTo provide a starting point for analyzing and reporting on customer trends
- CTo validate that current backup and recovery processes can support the new application
- DTo identify data entry fields on which help desk personnel will require special training
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