820-424 Exam Questions

Which option is an operational outcome?

Which option is recommended by Cisco as an element of a Business Case?

At which stage of the project should key performance indicators be set?

Which option describes the components that are known as the "4 PS," which help sates teams understand what the customer needs?

Whichoption is an example of outcomes for delivering increased operational efficiency?

Which two groups of Stakeholders should be involved in validating the implementation roadmap? (Choose two.)

Which option is a business benefit that maybe realized from the implementation of a business outcomes-focused technology intervention?

Which two options are strategies for maximizing benefits realization for customer outcomes? (Choose two.)

Which factor helps with technology solution adoption?

Which activity is recommended in the seven-step business process improvement process?

Which option is a primary step in creating an implementation plan and gaining customer buy-in?

Which option defines a critical success factor?

Which option describes a quality of business capacities?

Which two options are external sources of information about a customer's organization? (Choose two.)

Which two options are categories for risk? (Choose two.)

Which option is an example of nonfinancial benefits provided by new capabilities or realizing target outcomes?

Which option is a potential customer benefit of an outcome-based sales approach?

Which two options are desired outcomes of presenting a workshop? (Choose two.)

Which option will help to establish credibility with your customer?

Which two options are primary points for strengthening a business case? (Choose two.)

Which two options may inhibit organizational change and adoption'? (Choose two.)

Which option describes the second step of the outcome-based sales approach that Cisco uses?

Which option is an example of financial benefits resulting from a technology innovabon outcome?

Which option is a building block in the Business Model Canvas?