nerdexam
Cisco

810-440 · Question #79

According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?

The correct answer is D. Customers are interested in solutions and services that result in measurable outcomes. According to Cisco, the fundamental justification for a business outcome-based sales approach is that customers are primarily interested in solutions that provide measurable business results.

Introduction to Business Architecture

Question

According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?

Options

  • AExecutives are interested in satisfying customers' needs and requirements.
  • BManagers and supervisors are committed to close the quality of service gap.
  • CStakeholders are interested in being considered when developing and accessing business
  • DCustomers are interested in solutions and services that result in measurable outcomes.

How the community answered

(27 responses)
  • B
    4% (1)
  • C
    7% (2)
  • D
    89% (24)

Why each option

According to Cisco, the fundamental justification for a business outcome-based sales approach is that customers are primarily interested in solutions that provide measurable business results.

AExecutives are interested in satisfying customers' needs and requirements.

While executive interest in customer satisfaction is real, it's too general and doesn't specifically highlight the measurable outcomes central to this sales approach.

BManagers and supervisors are committed to close the quality of service gap.

Closing the quality of service gap is an important operational goal but not the singular strategic justification for an outcome-based sales model from the customer's perspective.

CStakeholders are interested in being considered when developing and accessing business

Considering stakeholders is important in business, but it is not the primary or sole reason justifying a business outcome-based sales approach, which focuses on delivering quantifiable value.

DCustomers are interested in solutions and services that result in measurable outcomes.Correct

In a business outcome-based sales approach, the core focus is on delivering tangible, quantifiable value to the customer. Customers are most compelled by solutions and services that demonstrably lead to improved performance, cost savings, increased revenue, or other measurable business outcomes that directly impact their operations and profitability.

Concept tested: Cisco Business Outcome-Based Sales Justification

Topics

#Outcome-based sales#Customer focus#Measurable outcomes

Community Discussion

No community discussion yet for this question.

Full 810-440 Practice