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810-440 · Question #72

Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

The correct answer is A. To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and. The goal of business outcomes in Cisco solutions is to enable executive-level leaders to achieve strategic financial and operational improvements.

Introduction to Business Architecture

Question

Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

Options

  • ATo enable CXOs or Line of Business leaders to grow revenues, lower operating costs and
  • BTo help customers establish new technology or evolve current functionality
  • CTo help customers operate, manage and optimize technology environment more effectively
  • DTo take advantage of new technology to increase business relevance

How the community answered

(40 responses)
  • A
    93% (37)
  • C
    5% (2)
  • D
    3% (1)

Why each option

The goal of business outcomes in Cisco solutions is to enable executive-level leaders to achieve strategic financial and operational improvements.

ATo enable CXOs or Line of Business leaders to grow revenues, lower operating costs andCorrect

Business outcomes are defined by their direct impact on high-level strategic objectives for CXOs and Line of Business leaders. These typically include growing revenues, reducing operating costs, increasing market share, or improving regulatory compliance, directly affecting the organization's financial health and strategic direction.

BTo help customers establish new technology or evolve current functionality

This describes technology outcomes, which are about establishing or evolving technical capabilities, rather than the ultimate business impact.

CTo help customers operate, manage and optimize technology environment more effectively

This describes operational outcomes, which focus on IT efficiency and management, supporting business outcomes but not being the business outcome itself.

DTo take advantage of new technology to increase business relevance

While taking advantage of new technology can contribute, a business outcome is a more specific, measurable strategic impact like revenue growth or cost reduction, not just increased relevance.

Concept tested: Business outcome definition - Cisco

Source: https://www.cisco.com/c/en/us/products/customer-experience.html

Topics

#Business outcomes#CXO focus#Revenue growth#Cost reduction

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