Avaya
72300X · Question #5
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
The correct answer is B. It is eight steps that ensure a faster time to resolution. E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full. See the full explanation below for the reasoning.
Question
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Options
- AIt is eight steps that guarantee a logical way to isolate an issue.
- BIt is eight steps that ensure a faster time to resolution.
- CIt is eight steps used to guarantee systems are operational after an implementation.
- DIt is eight steps that define how to escalate third-party integration issues.
- EIt is eight steps that guarantee a thorough analysis of a failure, containment actions, full
How the community answered
(32 responses)- A3% (1)
- B81% (26)
- C13% (4)
- D3% (1)
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