Avaya
72300X · Question #14
Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on…
The correct answer is D. Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release. See the full explanation below for the reasoning.
Question
Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM. How would you restore the trunks to in-service status?
Options
- AUsing AAM web GUI access Administration > Messaging > Diagnostics > Network Connection,
- BSSH to AAM, and execute the release trunks all command.
- CSSH to AAM, and execute the release trunk command.
- DUsing AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release,
How the community answered
(44 responses)- A2% (1)
- B7% (3)
- C14% (6)
- D77% (34)
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