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72201T · Question #17

Which critical Avaya Aura® Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.)

The correct answer is C. Alarms and errors D. A log of system restarts. The ECS (Error/Exception/Communication Server) log in /var/log/ecs is specifically designed to capture alarms and errors (C) generated by Communication Manager - including hardware faults, software exceptions, and system warnings - as well as a log of system restarts (D), recordi

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Question

Which critical Avaya Aura® Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.)

Options

  • ALicensing status
  • BDenial events
  • CAlarms and errors
  • DA log of system restarts
  • ECapacity and certificate status

How the community answered

(27 responses)
  • B
    4% (1)
  • C
    93% (25)
  • E
    4% (1)

Explanation

The ECS (Error/Exception/Communication Server) log in /var/log/ecs is specifically designed to capture alarms and errors (C) generated by Communication Manager - including hardware faults, software exceptions, and system warnings - as well as a log of system restarts (D), recording when CM processes or the system itself has been restarted, which is critical for diagnosing outages and stability issues.

Why the distractors are wrong:

  • A (Licensing status): License information is found in CM's SAT (System Access Terminal) via display system-parameters customer-options, not in the ECS log.
  • B (Denial events): Denial events (e.g., blocked calls due to class of restriction) are captured in the denial event log within CM's SAT, not ECS.
  • E (Capacity and certificate status): Capacity data is in CM's capacity reports, and certificate status is managed through CM's web interface or statuscer commands - neither lives in the ECS log.

Memory tip: Think of ECS as the "Emergency & Crash Summary" - it tells you what went wrong (alarms/errors) and when the system went down (restarts). If it's about everyday call handling or configuration data, look elsewhere.

Topics

#ECS log#Communication Manager#System diagnostics#Log analysis

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