72201T · Question #16
Avaya Aura® System Manager (SMGR) holds a copy of the Avaya Aura® Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM. If they ever stop be
The correct answer is D. Go to the Inventory > Synchronize > Communication System, and synchronize the database from. Option D is correct because when SMGR and CM fall out of sync, the authoritative source to pull from is CM itself - you navigate to Inventory > Synchronize > Communication System and perform a synchronization from CM into SMGR, ensuring SMGR reflects the live CM database state. O
Question
Avaya Aura® System Manager (SMGR) holds a copy of the Avaya Aura® Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM. If they ever stop being synchronized, what should be done to get them synchronized again?
Options
- AGo to the Inventory > Synchronize > Communication System, and send the database from SMGR
- BIssue a save translations all command in CM.
- CGo to the Replication page and issue a Repair of the database on SMGR.
- DGo to the Inventory > Synchronize > Communication System, and synchronize the database from
How the community answered
(33 responses)- B3% (1)
- C6% (2)
- D91% (30)
Explanation
Option D is correct because when SMGR and CM fall out of sync, the authoritative source to pull from is CM itself - you navigate to Inventory > Synchronize > Communication System and perform a synchronization from CM into SMGR, ensuring SMGR reflects the live CM database state.
- Option A is wrong because it sends the database from SMGR to CM, which would overwrite the live CM data with a potentially stale copy - the opposite of what you want.
- Option B (
save translations all) saves CM's data to its own local storage, but does nothing to synchronize or communicate with SMGR. - Option C is wrong because the Replication page and "Repair" function address SMGR's internal replication health (e.g., among SMGR nodes), not the SMGR-to-CM synchronization relationship.
Memory tip: Think of CM as the "source of truth" for telephony config - when in doubt, always pull from CM into SMGR, never push the other direction. The path "Inventory > Synchronize > Communication System" is your go-to for any CM sync operation.
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