700-805 · Question #4
Which service offering helps define the IT vision and strategy of the customer?
The correct answer is D. Advisory. Advisory services are specifically designed to help organizations define their IT vision, roadmap, and strategy - they provide expert guidance on where to go, not just how to operate. Optimization focuses on improving existing systems and processes for efficiency, not shaping…
Question
Which service offering helps define the IT vision and strategy of the customer?
Options
- AOptimization
- BSupport
- CTraining
- DAdvisory
How the community answered
(15 responses)- A7% (1)
- C7% (1)
- D87% (13)
Explanation
Advisory services are specifically designed to help organizations define their IT vision, roadmap, and strategy - they provide expert guidance on where to go, not just how to operate. Optimization focuses on improving existing systems and processes for efficiency, not shaping high-level direction. Support addresses day-to-day incident resolution and keeping systems running, while Training builds skills in staff - both are execution-level, not strategic. Advisory is reactive to business goals and future state, making it the only choice that operates at the vision/strategy level.
Memory tip: Think of Advisory as "advising the C-suite" - it sounds like a consultant in a boardroom, crafting a 3-year IT strategy. The other options (Support, Training, Optimization) all happen after the vision is set.
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