Which action should a Renewals Manager take to drive value in the account?

Question

Options

• Aalign partners on training
• Bdefine the account forecast
• Cmanage and mitigate renewal risk
• Dremoving adoption barriers

• A
  3% (1)
• B
  8% (3)
• C
  87% (34)
• D
  3% (1)

Explanation

Managing and mitigating renewal risk is the core function of a Renewals Manager - their primary accountability is ensuring accounts renew successfully, which requires identifying threats to renewal early and taking action to address them. Aligning partners on training (A) is more aligned with a Partner Success or Enablement role, not renewal-specific work. Defining the account forecast (B) is typically an Account Executive or Sales Manager responsibility, while a Renewals Manager consumes forecast data rather than owns it. Removing adoption barriers (D) is primarily a Customer Success Manager's function focused on product usage, not renewal risk management.

Memory tip: Think "R for Renewals = R for Risk" - a Renewals Manager's job is to protect revenue by owning the renewal risk lifecycle, not to train, forecast, or drive adoption.

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