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700-760 · Question #11

Which three factors should a customer consider when choosing the ideal security solution provider? (Choose three.)

The correct answer is B. Delivers excellent partner and customer support E. Offers more than just niche products F. Is committed to security. When selecting a security solution provider, customers should prioritize partner and customer support (B), broad product portfolios beyond niche offerings (E), and a genuine commitment to security (F) - these three factors directly align with long-term value, reliability, and…

Cisco Security Solution Design and Selling

Question

Which three factors should a customer consider when choosing the ideal security solution provider? (Choose three.)

Options

  • ACreates new market opportunities
  • BDelivers excellent partner and customer support
  • CGenerates higher margins on each sale
  • DProvides solutions at the lowest cost
  • EOffers more than just niche products
  • FIs committed to security

How the community answered

(32 responses)
  • B
    94% (30)
  • C
    3% (1)
  • D
    3% (1)

Explanation

When selecting a security solution provider, customers should prioritize partner and customer support (B), broad product portfolios beyond niche offerings (E), and a genuine commitment to security (F) - these three factors directly align with long-term value, reliability, and trust in a security partnership.

Why the distractors are wrong:

  • A (new market opportunities) and C (higher margins) are benefits to the vendor or partner, not selection criteria a customer should care about - they reflect the provider's business goals, not the buyer's needs.
  • D (lowest cost) is a tempting choice, but security is an area where cutting costs can introduce risk; price alone is never the primary criterion for a sound security decision.

Memory tip: Think of the customer's lens - "BSF" (Buy from providers with Support, Full portfolio, and Faith in security). If the answer benefits the seller rather than the buyer, eliminate it.

Topics

#provider selection#partner support#solution breadth#security commitment

Community Discussion

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