What number of enhanced agent seats is included at no additional cost in the Cisco Contact Center Enhanced promotional bundle? Cisco 700-101 Exam

Question

Options

• AAgent seats must be purchased at a promotional price, promotional bundle includes only operating system
• B10 enhanced agent seats, including operating system and database
• C5 enhanced agent seats, including operating system and database
• D5 enhanced agent seats, operating system and database must be purchased separately

• A
  95% (38)
• C
  3% (1)
• D
  3% (1)

Explanation

Option A is correct because the Cisco Contact Center Enhanced promotional bundle does not include free enhanced agent seats - the agent seats must be purchased separately, albeit at a promotional (discounted) price. The bundle itself primarily covers the platform/operating system component, not the agent licensing.

Why the distractors are wrong:

• B (10 seats with OS + DB) is wrong on both the seat count and the inclusion claim - no seats are bundled for free, and 10 is a fabricated number.
• C (5 seats with OS + DB) is similarly wrong - it incorrectly assumes seats are included at no cost, and the "5" figure has no basis in the bundle terms.
• D (5 seats, OS + DB purchased separately) is a mixed distractor - while it's true that components must be purchased, the specific claim of "5 seats" is incorrect, and it misrepresents what the bundle does include.

Memory tip: Think of the word "promotional" as applying to the price of seats, not their inclusion. Nothing is truly free - the bundle gives you a deal on the OS, and you still pay (at a promo rate) for each agent seat. "Promo = discount, not free."

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