Which three Cisco Unified Communications and Collaboration applications are part of a basic Cisco Business Edition bundle? (Choose three)

Question

Options

• ACisco Unity Connection
• BCisco Unified Provisioning
• CManager Business Edition
• DCisco Unified Attendant Console
• ECisco Unified Communications Manager
• FCisco Unified Contact Center Express

• A
  88% (30)
• C
  3% (1)
• E
  6% (2)
• F
  3% (1)

Explanation

Cisco's basic Business Edition bundle packages three specific collaboration applications together: Cisco Unity Connection (A) provides unified voicemail and messaging; Cisco Unified Provisioning Manager (B) handles automated user and device provisioning; and Cisco Unified Attendant Console (D) delivers receptionist/operator call-handling capabilities - these three form the "basic bundle" add-ons designed for SMB deployments.

Why the distractors are wrong:

• C. Manager Business Edition - not a standalone Cisco product; this is a fragment/distractor, likely meant to confuse with "Provisioning Manager Business Edition"
• E. Cisco Unified Communications Manager - CUCM is the underlying call-control platform, sold/licensed separately as the foundation, not as part of the bundled application suite
• F. Cisco Unified Contact Center Express - UCCX is an optional add-on for contact center functionality, considered an upgrade beyond the basic bundle

Memory tip: Think V-P-A (Voicemail, Provisioning, Attendant) - the three "helper" applications bundled together. CUCM is the engine (sold separately), UCCX is the upgrade (contact center), and the basic bundle covers the three most common SMB needs: voicemail, user setup, and reception.

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