Microsoft
70-663 · Question #138
A corporate environment includes Exchange Server 2010. Support technicians do not have access to email message status information. Support technicians must currently escalate user requests for email…
The correct answer is B. Assign the support technicians to the Message Tracking role. See the full explanation below for the reasoning.
Question
A corporate environment includes Exchange Server 2010. Support technicians do not have access to email message status information. Support technicians must currently escalate user requests for email message status to Exchange Server administrators. You need to recommend a solution that allows support technicians to display email message status in the Exchange Control Panel (ECP). What should you recommend?
Options
- AGrant the support technicians Read access to the SMTP protocol log files.
- BAssign the support technicians to the Message Tracking role.
- CGrant the support technicians Read access to the SMTP connectivity log files.
- DAssign the support technicians to the Records Management role.
How the community answered
(66 responses)- A5% (3)
- B79% (52)
- C11% (7)
- D6% (4)
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