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6211 · Question #7
6211 Question #7: Real Exam Question with Answer & Explanation
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Question
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?
Options
- Athe Outbound Campaign Management Tool
- Bthe CCMA
- Cthe Multimedia Contact Manager
- Dthe E-mail Manager
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